Storytown App Terms of Use

Effective Date: November 6, 2025
Last Updated: November 6, 2025

1. Acceptance of Terms

Welcome to Storytown! These Terms of Use ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Storytown ("we," "us," or "our") regarding your access to and use of the Storytown mobile application (the "App") available on the Apple App Store and Google Play Store.

By downloading, installing, accessing, or using the Storytown app, you agree to be bound by these Terms. If you do not agree to these Terms, do not download, install, access, or use the App.

These Terms supplement and incorporate by reference our Privacy Policy, available at https://storytownashland.com/app/privacy, which explains how we collect, use, and protect your information.

2. Changes to Terms

We reserve the right to modify, update, or revise these Terms at any time, at our sole discretion. When we make changes, we will:

Your continued use of the App after any changes to these Terms constitutes your acceptance of such changes. We encourage you to review these Terms periodically. If you do not agree with the modified Terms, you must stop using the App immediately.

3. Description of Service

Storytown is a mobile application that provides users with:

  • Information about storytelling events and performances in the Ashland, Oregon community

  • Access to event schedules and details

  • Links to third-party ticketing platforms for event ticket purchases

  • Content related to books, stories, and local literary culture

  • Community resources for readers and theater enthusiasts

The App is provided free of charge. No user account or registration is required to access the App's features.

4. Eligibility and Age Requirements

The Storytown app is intended for use by individuals aged 13 years and older. By using the App, you represent and warrant that:

  • You are at least 13 years of age

  • You have the legal capacity to enter into these Terms

  • If you are between 13 and 18 years of age (or the age of majority in your jurisdiction), you have obtained permission from a parent or legal guardian to use the App

We reserve the right to refuse service, terminate accounts (if applicable in future versions), or remove content at our sole discretion, particularly if we discover that users are under the minimum age requirement.

5. License and Restrictions

5.1 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the Storytown app on your personal mobile device solely for your personal, non-commercial use.

5.2 Restrictions on Use

You agree NOT to:

  • Copy, modify, adapt, translate, or create derivative works based on the App

  • Reverse engineer, decompile, disassemble, or attempt to derive the source code of the App

  • Remove, alter, or obscure any copyright, trademark, or other proprietary rights notices from the App

  • Use the App for any illegal, unauthorized, or prohibited purpose

  • Use the App in any manner that could damage, disable, overburden, or impair our servers or networks

  • Attempt to gain unauthorized access to any portion of the App, other accounts, computer systems, or networks

  • Use any automated means (including bots, scrapers, or crawlers) to access or collect data from the App

  • Upload, transmit, or distribute any viruses, malware, or other malicious code

  • Interfere with or disrupt the App or servers or networks connected to the App

  • Use the App to harass, abuse, threaten, or intimidate others

  • Impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity

  • Violate any applicable local, state, national, or international law

5.3 Reservation of Rights

All rights not expressly granted to you in these Terms are reserved by Storytown and its licensors. The App and all content, features, and functionality are and will remain the exclusive property of Storytown and its licensors.

6. Intellectual Property Rights

6.1 Ownership

The Storytown app, including all content, features, functionality, software, text, graphics, logos, images, audio, video, and other materials (collectively, the "Content"), is owned by Storytown or its licensors and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

6.2 Trademarks

"Storytown" and all related names, logos, product and service names, designs, and slogans are trademarks of Storytown or its affiliates or licensors. You may not use such marks without our prior written permission. Other names, logos, and marks used in the App are the trademarks of their respective owners.

6.3 Feedback

If you provide us with any feedback, suggestions, ideas, or other information relating to the App ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, sublicensable, and transferable license to use, reproduce, modify, create derivative works from, distribute, and display such Feedback for any purpose without compensation or attribution to you.

7. Third-Party Links and Services

7.1 External Links

The App may contain links to third-party websites, services, or platforms, including ticketing and payment processors. These links are provided for your convenience only. We do not control, endorse, or assume any responsibility for any third-party sites, content, products, or services.

7.2 Third-Party Ticketing

When you purchase tickets for events through links provided in the App, you are interacting directly with a third-party ticketing platform. All ticket purchases, transactions, and related services are governed by the third party's terms of use and privacy policy, not these Terms.

We do not:

  • Process, handle, or store payment information

  • Control ticket pricing, availability, or refund policies

  • Guarantee the accuracy of event information provided by third parties

  • Bear responsibility for disputes arising from ticket purchases

7.3 Third-Party Terms

Your use of third-party services accessed through the App is subject to the terms and conditions and privacy policies of those third parties. We encourage you to read those agreements carefully before using such services.

8. No Warranties; Disclaimers

The app is provided "as is" and "as available" without warranties of any kind, either express or implied.

To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement

  • Warranties that the App will be uninterrupted, error-free, secure, or free from viruses or other harmful components

  • Warranties regarding the accuracy, reliability, or completeness of any content or information provided through the App

  • Warranties that any defects in the App will be corrected

We do not warrant that:

  • The App will meet your requirements or expectations

  • The App will be available at any particular time or location

  • Any errors or defects will be corrected

  • The App is free of viruses or other harmful components

  • Event information provided through the App is accurate, complete, or current

You acknowledge that your use of the App is at your sole risk. You are solely responsible for any damage to your device or loss of data that results from downloading or using the App.

9. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Storytown, its officers, directors, employees, agents, affiliates, or licensors be liable for:

9.1 Types of Damages

  • Any indirect, incidental, special, consequential, or punitive damages

  • Loss of profits, revenue, data, use, goodwill, or other intangible losses

  • Damages resulting from:

    • Your access to or use of (or inability to access or use) the App

    • Any conduct or content of any third party on or through the App

    • Unauthorized access to, use of, or alteration of your transmissions or content

    • Any content obtained from the App

    • Technical failures, including those related to your device, internet connection, or third-party services

    • Ticket purchases made through third-party platforms linked from the App

    • Errors, mistakes, or inaccuracies in event information

    • Cancellations, changes, or postponements of events

9.2 Aggregate Liability Cap

In no event shall our total liability to you for all damages, losses, and causes of action (whether in contract, tort, including negligence, or otherwise) exceed fifty dollars ($50.00).

9.3 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the limitations above may not apply to you. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

10. Indemnification

You agree to defend, indemnify, and hold harmless Storytown, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  • Your violation of these Terms

  • Your use of the App

  • Your violation of any rights of another person or entity

  • Your violation of any applicable laws or regulations

  • Any content you submit or transmit through the App (if applicable in future versions)

11. Geographic Restrictions and Governing Law

11.1 Geographic Restrictions

The Storytown app is intended primarily for use by individuals located in the United States, with a focus on the Ashland, Oregon community and surrounding areas. We make no claims that the App or any content within it is accessible, appropriate, or legal outside of the United States.

If you access the App from outside the United States, you do so at your own risk and are responsible for compliance with local laws.

11.2 Governing Law

These Terms and any dispute arising out of or related to these Terms or the App shall be governed by and construed in accordance with the laws of the State of Oregon, United States, without regard to its conflict of law principles.

11.3 Venue and Jurisdiction

Any legal action or proceeding arising under these Terms or relating to the App shall be brought exclusively in the state or federal courts located in Jackson County, Oregon, and you hereby consent to the personal jurisdiction and venue of such courts.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact us at storytownashland@gmail.com to attempt to resolve the dispute informally. Please provide a brief description of the dispute and your contact information. We will attempt to resolve the dispute informally within 30 days.

12.2 Arbitration Agreement

Please read this section carefully. It affects your rights.

If we cannot resolve a dispute informally, you and Storytown agree that any dispute, claim, or controversy arising out of or relating to these Terms or the App shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association (AAA).

Exceptions: The following disputes are not subject to arbitration: (a) any disputes seeking to enforce or protect intellectual property rights, and (b) claims within the jurisdiction of small claims court.

12.3 Class Action Waiver

You and Storytown agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

Unless both you and Storytown agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of representative or class proceeding.

13. Termination

13.1 Termination by You

You may stop using the App at any time by uninstalling it from your device. No notification to us is required.

13.2 Termination by Us

We reserve the right to suspend or terminate your access to the App at any time, with or without cause, with or without notice, effective immediately, including but not limited to if:

  • You breach any provision of these Terms

  • We are required to do so by law

  • We discontinue the App or any portion thereof

  • We determine, in our sole discretion, that providing the App to you is no longer commercially viable

13.3 Effect of Termination

Upon termination:

  • Your license to use the App will immediately terminate

  • You must cease all use of the App and delete all copies from your devices

  • Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability

14. Apple App Store Additional Terms

If you download the App from the Apple App Store, you acknowledge and agree to the following additional terms:

  • These Terms are between you and Storytown only, not with Apple Inc. ("Apple")

  • Apple has no obligation to furnish any maintenance or support services with respect to the App

  • In the event of any failure of the App to conform to any applicable warranty, you may notify Apple and Apple will refund the App purchase price (if any) to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation with respect to the App

  • Apple is not responsible for addressing any claims you have or any claims of any third party relating to the App or your possession and use of the App

  • Apple is a third-party beneficiary of these Terms and may enforce these Terms against you

  • You represent and warrant that: (i) you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties

15. Google Play Store Additional Terms

If you download the App from the Google Play Store, you acknowledge and agree to the following:

  • Google Inc. ("Google") is not a party to these Terms

  • Google bears no responsibility or liability with respect to the App

  • Google has no obligation to furnish any maintenance or support services with respect to the App

  • To the extent that these Terms conflict with the Google Play Store Terms of Service, the Google Play Store Terms of Service shall control

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published by us in the App, constitute the entire agreement between you and Storytown regarding the App and supersede all prior or contemporaneous understandings and agreements, whether written or oral.

16.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired in any way.

16.3 Waiver

No waiver by Storytown of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

16.4 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder, by operation of law or otherwise, without our prior written consent. We may assign these Terms or any rights or obligations hereunder without restriction.

16.5 Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

16.6 No Third-Party Beneficiaries

These Terms do not and are not intended to confer any rights or remedies upon any person other than you and us, except as expressly stated in Sections 14 and 15 regarding Apple and Google.

16.7 Interpretation

The section headings in these Terms are for convenience only and have no legal or contractual effect. The words "include" and "including" shall be deemed to be followed by the phrase "without limitation."

16.8 Language

These Terms are written in English. Any translation is provided for convenience only. In the event of any conflict between the English version and any translation, the English version shall prevail.

17. California-Specific Rights

If you are a California resident, you are entitled to the following specific consumer rights information:

You may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

18. Contact Information

If you have any questions, concerns, or complaints regarding these Terms or the App, please contact us:

Storytown
350 Alta St.
Ashland, Oregon 97520
Email: storytownashland@gmail.com
Website: https://storytownashland.com

We will make reasonable efforts to respond to your inquiry within 30 days.

19. Acknowledgment

By using the Storytown app, you acknowledge that you have read these terms of use, understand them, and agree to be bound by them. If you do not agree to these terms, you are not authorized to use the app.