Storytown App Terms of Use

Terms of Use — Storytown Ashland

Effective Date: March 24, 2026
Last Updated: March 24, 2026

1. Acceptance of Terms

Welcome to Storytown! These Terms of Use ("Terms") are a legally binding agreement between you ("User," "you," or "your") and Storytown ("we," "us," or "our") regarding your use of the Storytown mobile application (the "App") available on the Apple App Store and Google Play Store.

By downloading, installing, or using the App, you agree to these Terms. If you do not agree, do not use the App.

These Terms incorporate our Privacy Policy.

2. Changes to Terms

We may modify these Terms at any time. We will update the "Last Updated" date and post revised Terms at https://storytownashland.com/app/terms, and notify users within the App of material changes. Continued use of the App after changes constitutes acceptance.

3. Description of Service

Storytown is a free mobile application that provides:

  • Information about storytelling, literary, and performing arts events in the Ashland, Oregon community
  • Event schedules, venue details, and artist information
  • Optional user accounts to follow venues, artists, and organizers and receive email notifications about upcoming events
  • Links to third-party ticketing platforms for ticket purchases

User account functionality is provided by Rova.Live. By creating an account in the App, you are also agreeing to Rova.Live's Terms of Service and Privacy Policy. Rova.Live independently operates and maintains the account infrastructure, user data, and notification systems.

4. User Accounts

4.1 Registration

You may use the App without creating an account. To access account features (following venues/artists, receiving notifications), you must register for a Rova.Live account using a valid email address and password.

4.2 Account Responsibilities

You are responsible for:

  • Providing accurate and complete registration information
  • Maintaining the confidentiality of your login credentials
  • All activity that occurs under your account
  • Notifying us promptly at storytownashland@gmail.com if you suspect unauthorized access

Do not share your account credentials with others.

4.3 Account Eligibility

You must be at least 13 years of age to create an account. By registering, you represent that you meet this requirement. If you are between 13 and 18 years of age, you represent that you have obtained parental or guardian consent.

4.4 Account Deletion

You may delete your account at any time through the App or at https://rova.live. Deletion removes your personal data from Rova.Live's systems.

5. Email Communications and Notifications

By creating an account, you may opt in to receive email notifications about upcoming events from venues, artists, and organizers you follow. You may unsubscribe at any time using the unsubscribe link in any notification email or by updating your preferences in the App.

We use Resend to deliver notification emails. By using account features, you acknowledge that your email address will be shared with Resend solely for delivery purposes.

6. Eligibility and Age Requirements

The App is intended for users aged 13 and older. By using the App, you confirm you meet this requirement. We reserve the right to terminate accounts we believe belong to users under 13.

7. License and Restrictions

7.1 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to use the App on your personal device for personal, non-commercial purposes.

7.2 Restrictions

You agree NOT to:

  • Copy, modify, reverse engineer, or create derivative works from the App
  • Remove proprietary rights notices
  • Use the App for illegal or unauthorized purposes
  • Use automated means to access or scrape the App
  • Attempt unauthorized access to any system or account
  • Upload viruses or malicious code
  • Harass, abuse, or threaten other users
  • Impersonate any person or entity
  • Violate any applicable law

7.3 Reservation of Rights

All rights not expressly granted are reserved by Storytown and its licensors.

8. Intellectual Property Rights

The Storytown app and all content, graphics, logos, and software are owned by Storytown or its licensors and protected by applicable intellectual property laws. "Storytown" and related marks may not be used without our prior written permission.

If you provide feedback or suggestions about the App, you grant us a perpetual, royalty-free, worldwide license to use such feedback without compensation.

9. Third-Party Services

9.1 Rova.Live Platform

Account management, user data storage, preferences, and event notification systems are operated by Rova.Live. Your use of these features is subject to Rova.Live's Terms of Service and Privacy Policy. Storytown is not responsible for Rova.Live's platform availability, data practices, or service changes.

9.2 Ticketing Platforms

The App links to third-party ticketing platforms. All transactions with those platforms are governed by their own terms. We do not process payments, control pricing, or bear responsibility for ticket disputes.

9.3 Other Third Parties

We are not responsible for the content, practices, or policies of any third-party services accessible through the App.

10. No Warranties; Disclaimers

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the App will be uninterrupted, error-free, or that event information will be accurate or complete.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STORYTOWN AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA OR PROFITS.

In no event shall our total liability to you exceed fifty dollars ($50.00).

12. Indemnification

You agree to defend, indemnify, and hold harmless Storytown and its affiliates from any claims, damages, or expenses arising from your violation of these Terms, your use of the App, or your violation of any third-party rights or applicable laws.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of the State of Oregon, without regard to conflict of law principles.

13.2 Venue

Any legal action shall be brought exclusively in the state or federal courts located in Jackson County, Oregon.

13.3 Informal Resolution

Before initiating formal proceedings, contact us at storytownashland@gmail.com. We will attempt to resolve disputes informally within 30 days.

13.4 Arbitration

If informal resolution fails, disputes shall be settled by binding arbitration under the American Arbitration Association's commercial rules. Exceptions: IP disputes and small claims court matters.

13.5 Class Action Waiver

You may only bring claims in your individual capacity, not as a class member in any class or representative proceeding.

14. Termination

You may stop using the App at any time by uninstalling it. We may suspend or terminate your access at any time for breach of these Terms, legal compliance, or discontinuation of the App. Upon termination, your license ends immediately. Provisions that by nature should survive termination shall survive.

15. Apple App Store Additional Terms

If you downloaded the App from the Apple App Store:

  • These Terms are between you and Storytown only, not Apple
  • Apple has no obligation to provide maintenance or support for the App
  • Apple is not responsible for addressing claims relating to the App
  • Apple is a third-party beneficiary of these Terms and may enforce them against you
  • You confirm you are not in an embargoed country or on a prohibited parties list

16. Google Play Store Additional Terms

If you downloaded the App from Google Play:

  • Google is not a party to these Terms
  • Google bears no responsibility or liability for the App
  • Where these Terms conflict with Google Play Terms of Service, Google Play Terms control

17. General Provisions

  • Entire Agreement: These Terms and the Privacy Policy constitute the entire agreement between you and Storytown regarding the App.
  • Severability: If any provision is unenforceable, the remaining provisions remain in full effect.
  • Waiver: Failure to enforce any right is not a waiver of that right.
  • Assignment: You may not assign these Terms. We may assign without restriction.
  • Force Majeure: We are not liable for delays caused by circumstances beyond our reasonable control.

18. California-Specific Rights

California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254.

19. Contact Information

Storytown Ashland
350 Alta St., Ashland, Oregon 97520
Email: storytownashland@gmail.com
Website: https://storytownashland.com

20. Acknowledgment

By using the Storytown app, you confirm you have read, understood, and agree to these Terms. If you do not agree, you are not authorized to use the App.